Hamad International Airport plans to add 20 more e-gates this year after an agreement with the Ministry of Interior’s Passport Department to accommodate passenger demand, said HIA chief operating officer Badr al-Meer.
â€œThe provision of e-gates has been a big achievement for the airport and welcomed by both Qataris and expatriates,â€ al-Meer told Gulf Times.
The airport currently has 40 automated border control e-gates that allow enrolled nationals and permanent residents to swiftly pass through departure and arrival immigration process based on biometric and travel document verification, he said.
Al-Meer informed that as many as 2.46mn passengers used the e-gates at HIA last year, including 1.28mn arrivals to the country and 1.18mn departures from the country, while in 2016, a total of 1.41mn passengers had used the facility.
Having introduced the e-gate facility in 2014, HIA has seen the number of e-gate users almost double in 2017 compared to the preceding year due to the increase in demand since the service was made free and available to most expats in 2017.
â€œHIA is a state-of-the-art airport with a strong focus on technology-enabled innovation, as per their â€˜Smart Airportâ€™ vision,â€ al-Meer noted.
The Airport Passport Department has also opened an office next to the e-gates to activate and add the gate system service by means of a personal identification card to residents and their children of over 18 years of age, he said.
â€œOur overarching goal is to provide innovative passenger processing solutions at the airport in a fast, secure and reliable way and e-gate has achieved just that in the short time that it has been operational,â€ adds al-Meer.
Hamad International Airport is currently one of the best airports in the world in terms of passenger amenities and connectivity.
Source: Gulf Times